Ashley Sims

Office Manager

Ashley grew up by the beach, where life moved with a mix of calm, community, and resilience that shaped how she shows up as a leader. She carried those values into her education, focusing on healthcare and business foundations that helped her understand both people and operations. Over the years, she’s built a strong background in management. Especially in physical therapy and patient-care settings where she’s led teams, streamlined processes, and created environments that feel supportive, organized, and patient-centered. She brings a blend of structure, empathy, and strategic thinking to her work, and she’s at her best when she’s helping people grow and keeping a clinic running smoothly.

She holds her CPPM certification, which has strengthened her foundation in practice management, operations, and compliance. Her background includes several years of hands-on leadership in outpatient physical therapy, where she’s managed daily operations, supported therapist development, and streamlined insurance and billing workflows. She’s experienced in building strong patient experiences, improving internal systems, and leading teams with clarity, empathy, and accountability. Her work blends operational structure with people-centered leadership, allowing her to support both business performance and a positive clinic culture.

Core Values

Compassion, faith, growth, and excellence.

“When God is your source, you never run empty.”
Ashley Sims manages patient scheduling, insurance and billing processes, clinic operations, patient engagement, marketing and community outreach, team culture and staff development, as well as documentation, compliance, and quality assurance to keep the clinic running smoothly.

“The work environment feels like family—encouraging, fun, and uplifting. I appreciate the flexibility and trust I’m given to do my job well. I enjoy the opportunities to learn new skills and develop professionally. Communication is open and honest, which makes work feel easier and more enjoyable.”

Favorites:

  • Goodfellas (Movie)
  • Rebuttal (Podcast)
  • Leaves of Grass (Book)

Outside of work, she enjoys spending time with family and friends, working out, staying active, or playing sports, working on cars and rebuilding engines, exploring new restaurants, coffee shops, or places around the city, traveling or planning weekend getaways, and cooking, baking, or trying new recipes.